Sunbury, Ohio — Roadside Towing & Recovery Inc service area
Events & Places

Tanger Outlets Towing at I-71 Exit 131 Near Sunbury

Shopping trip cut short by a flat, a dead battery or an empty tank? We cover the outlet lots and the I-71 corridor around the clock.

Call (740) 812-9489

Tanger Outlets towing needs look different from a city mall call. Tanger Outlets Columbus is not in Columbus at all: it sits on South Wilson Road outside Sunbury in Delaware County, right off I-71 at exit 131, where US 36 and State Route 37 cross the interstate. Many shoppers arrive straight off a long highway drive, which means a failure here can strand someone far from home. If that is you, call (740) 812-9489 any hour. This page explains how we handle breakdowns in the outlet lots and on the nearby stretch of I-71, how long it usually takes a truck to reach this outer area, and how to get a disabled car back to your own mechanic, even if that shop is hours away. With more than 70 outlet stores, the lots get busy on sale weekends, so we explain how to guide the driver to you.

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Highway shoppers and the exit 131 interchange

Exit 131 funnels traffic from US 36 and SR 37 onto Wilson Road and into the outlet lots, and the Delaware County Engineer has noted that congestion at this interchange is expected to grow over the next two decades as new homes and businesses fill in. A proposed companion interchange, Sunbury Parkway, is being planned to relieve it.

Cars coming off a long interstate stretch show their weak spots here: an overheated engine, a tire that finally gives out, or a fuel light ignored one exit too long. If you run dry on I-71, pull to the shoulder and request fuel delivery, which is $75 plus $4 a mile en-route plus the fuel itself; calls on the interstate add the $75 highway surcharge.

For a blowout, our tire change service mounts your spare wherever it is safe to work.

Getting found in the outlet lots

The outlet center's street address is on South Wilson Road. Busy sale weekends and the holiday shopping season fill those rows quickly, and every lot starts to look identical from the driver's seat.

Before you call, note the store you parked closest to, the nearest lot entrance off Wilson Road, and your car's color and make. That short description lets our driver pull right up instead of circling the property.

A jump start costs $75 plus $4 a mile en-route and includes a battery test with a printed report; if the battery is finished, we can replace it before you leave the lot. Locked keys get the same flat pricing through our lockout service.

Wait inside your car or a nearby store if the weather turns, and keep your phone on so the driver can call when close.

Response time out here and tows back home

Sunbury and southern Delaware County count as outer communities for us, where most calls are reached in 40 to 60 minutes. That is an estimate, not a guarantee, and heavy exit 131 traffic on a big shopping day can push it later; the dispatcher will give you an updated expectation.

When the car cannot be fixed on the spot, you have options. We can tow to a shop in Sunbury or Delaware, back to a Columbus-area mechanic, or much farther with long-distance towing if you live out of town. The standard tow is $4 a mile en-route, a $125 hook-up and $7 per loaded mile, with surcharges listed on the rate card.

EVs always ride with all four wheels off the ground, after a 12V jump puts them in transport mode.

Tanger Outlets, Sunbury: common questions

Frequently asked questions

How much does Tanger Outlets towing cost from Sunbury to Columbus?

Tows are billed at $4 a mile en-route, $125 to hook up, and $7 per loaded mile, so the price depends on where the car is going. Add $75 for highway pickups, $50 for weekends, $100 for large vehicles, and $150 from 10PM to 6AM. Give dispatch the destination address and they will work out the mileage with you.

How long will it take you to reach Tanger Outlets Columbus?

The Sunbury area is one of our outer communities, where most calls are reached in 40 to 60 minutes. That is an estimate. Traffic backing up at exit 131 during heavy shopping days or bad weather on I-71 can slow the trip, and the dispatcher will let you know if it is running long.

I live out of state. Can you tow my car home from the outlets?

Yes. Long-distance towing is available, and many drivers who break down along I-71 prefer to have the car taken to their own mechanic. Call with your destination, the vehicle type, and whether it rolls and steers, and dispatch will explain the options and the per-mile cost. Bring any valuables with you if you will be riding separately.

I ran out of gas on I-71 near exit 131. What should I do?

Move as far onto the shoulder as you safely can and put on your hazards. Call 911 if you are stuck in a traffic lane. Then call us for fuel delivery, which costs $75 plus $4 a mile en-route and the fuel; the highway surcharge applies on the interstate. If you are safely off the road, stay there until the truck arrives.

Is the outlet center actually in Columbus?

No. Despite the name, Tanger Outlets Columbus has a Sunbury address on South Wilson Road in Delaware County, north of the city. That matters when you call, because saying 'the outlets at exit 131' or 'Wilson Road in Sunbury' will get the driver there faster than 'the Columbus outlets.' Mentioning the store you are closest to helps even more.

Can you jump start my car in the Tanger parking lot?

Yes. Out at exit 131, a dead battery costs the same flat $75 jump plus $4 a mile en-route as anywhere else, and the printed battery test comes with it. If the test shows the battery has failed, the technician can put a new one in right there, so you can finish your trip without a tow. Keep the lights and radio off while you wait.

Related help

Roadside Towing & Recovery Inc is an independent towing company and is not affiliated with Tanger Outlets Columbus, Tanger Inc., or any store at the center.

Roadside Towing & Recovery Inc (dba Columbus Roadside Towing).
Corporate office (private, no walk-ins): 3879 Regatta Ct, Lewis Center, OH 43035
Tow yard & impound lot: 1620 Harrisburg Pike, Columbus, OH 43223
(740) 812-9489 · chris@columbusroadsidetowing.com

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