One free tow per customer, no membership needed: request the tow in the Roadside app, have the repair done at an in-network partner shop, and if the repair order is $750 or more before tax we cover up to the first $100 of a standard tow.
Call (740) 812-9489After the job we will ask you to review us on our own review page and on Google. That is a request, not a condition: the free tow never depends on leaving a review or on what it says.
Repairs are performed by independent partner shops: the Alpha Automotive network and standalone partners such as Arrow Transmissions & Automotive. Roadside Towing & Recovery Inc provides the tow, the CONVINI app coordination, and VIP member pricing.
The in-network shops are independent repair shops across Columbus, Powell, Westerville and Hilliard: the Alpha Automotive partner network plus Arrow Transmissions & Automotive on Harrisburg Pike. See repair services at partner shops, how partner towing works, the VIP Repair Program and our standard towing rates.
Roadside Towing & Recovery Inc (dba Columbus Roadside Towing).
Corporate office (private, no walk-ins): 3879 Regatta Ct, Lewis Center, OH 43035
Tow yard & impound lot: 1620 Harrisburg Pike, Columbus, OH 43223
(740) 812-9489 · chris@columbusroadsidetowing.com
View our location on Google Maps
One free tow per customer, no membership needed: request it in the Roadside app (the Roadside Emergency Management App), acknowledge the offer, and when your repair order at an in-network partner shop is $750 or more before tax, we cover up to the first $100 of a standard tow of a small or medium-size car — up to 5 miles inside the I-270 loop or within 5 miles of the shop. Open the app at convini.live in your phone's browser (nothing to download), request the tow there, and pick an in-network shop as the destination.
No. The free tow is a one-time introductory offer for the Roadside app and our partner shops, open to anyone who requests the tow in the app and acknowledges the offer. VIP membership is separate and adds its own included tows and labor discounts.
Then the tow is billed at our standard published rate — the same price anyone pays. The same goes for a tow to a shop outside the network, or a tow longer than 5 miles.
You can always call (740) 812-9489 and we will send a truck, but the free tow only applies to tows requested in the Roadside Emergency Management App. Phone requests are billed at our standard published rate.
The tow qualifies when it is up to 5 miles and either stays inside the I-270 loop or starts within 5 miles of the in-network shop you choose.
Up to the first $100 of a standard tow of a small or medium-size car, going up to 5 miles to the in-network shop. Most short tows to a nearby partner shop fall inside that. If the job needs extra equipment, such as dollies or a winch, or special time to prepare or load the car, anything above the $100 is paid by you, and dispatch tells you before the truck hooks up.
No. The offer is for small and medium-size cars. Large work units are excluded, so work trucks and other large vehicles are towed at our standard published rate. If you are not sure which group your vehicle falls in, tell dispatch the make and model when you request the tow and they will confirm before the truck is sent.
No. It is one free tow per customer, offered to introduce you to the Roadside app and the in-network partner shops. Later tows are billed at our standard published rate, or covered as included tows if you join the VIP Repair Program.
After the job we will ask you to review us on our own review page and on Google. That is a request, not a condition: the free tow never depends on leaving a review or on what it says.