Terms of Service

The terms that govern your use of Columbus Roadside Towing and the towing and roadside services provided by Roadside Towing and Recovery Inc.

Call (740) 812-9489

Last Updated: August 19, 2026

1. Acceptance of Terms

By using this website or requesting service from Roadside Towing and Recovery Inc, doing business as Columbus Roadside Towing, you agree to these Terms of Service. If you do not agree, please do not use the site or request service.

2. Services Provided

Roadside Towing and Recovery Inc provides towing, roadside assistance, and vehicle recovery services in and around Columbus, Ohio, including emergency towing, flatbed and wheel-lift towing, impound and parking-garage towing, lockouts, jump starts, fuel delivery, and tire changes, 24 hours a day, 7 days a week.

3. SMS Messaging Terms

Messages are sent from (740) 812-9489. Message frequency varies. Message and data rates may apply.

When you consent to receive text messages from Roadside Towing and Recovery Inc - either by checking the SMS consent box on a form on our website or by providing verbal consent when requesting service - you agree to receive automated SMS text messages related to your towing service, including dispatch updates, appointment confirmations, service confirmations, follow-up messages, customer satisfaction surveys, and review requests. Reply STOP at any time to opt out, or HELP for help. Consent is not a condition of purchase.

4. Payment Terms

Payment is due at the time of service unless other arrangements have been made in advance. Quoted estimates reflect the information provided; conditions at the scene that require additional equipment or labor, such as winching or off-road recovery, may change the final price. We will tell you before any additional charge is incurred.

5. Limitation of Liability

To the fullest extent permitted by Ohio law, Roadside Towing and Recovery Inc is not liable for indirect, incidental, or consequential damages arising from the use of this website or our services. Nothing in these Terms limits liability that cannot be limited by law.

6. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles.

7. Contact Information

Roadside Towing and Recovery Inc

Attn: Chris Peer, Owner

1620 Harrisburg Pike, Columbus, OH 43223

Phone: (740) 812-9489

SMS/Text: (740) 812-9489

Email: dispatch@columbusroadsidetowing.com

Website: https://www.columbusroadsidetowing.com

8. Changes to These Terms

We may revise these Terms of Service from time to time. When we make changes, we will update the Last Updated date at the top of this page. Changes are effective when posted.

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Frequently asked questions

What do I agree to when I opt in to SMS updates?

You agree to receive text messages about your service from Roadside Towing and Recovery Inc at the number you provide. Message frequency varies, message and data rates may apply, and you can reply STOP at any time.

Is the online quote a binding price?

The quote builder uses our published rate card and the amount charged online is recalculated from the same rate card on our server. If the job turns out to need different equipment, the dispatcher tells you before the truck leaves.